FAQ

Below are a selection of commonly asked questions and their answers.  If you have other questions not listed before, please reach out to us using the contact form here or via email (hello@tavicrafts.co.uk)

Q: How can I order

A: You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.

Q: What payment methods can I use?

A: You can use all the major credit & debit cars, also depending on the device you are using, you can also make payments with Apple Pay, Google Pay and Klarna

Q: Is VAT charged?

A: Yes, all orders are subject to VAT

Q: Am I able to pay using cash

A: Yes, if you are within the PL19 postcode and can collect items in person, cash will be accepted (debig / credit card payments in person are available too)